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Our design philosophy

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Progress is a journey, change is the experience. Make it Relevant, Connected, Responsive.

The rules, context and ways in which we define and create meaningful progress continue to change, requiring people, organisations and communities to maintain focus, yet have the capacity and flexibility to adapt to complex change.

This is why we help you design projects that are relevant, connected and responsive – and take the same approach in everything we do.

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Relevant Design

Context is king!
Change is specific to the context of each person, team, organization and community. We want to understand what you today, what you value, where you’re trying to go and what success looks like.

People support what they help create
We leverage diverse perspectives in defining the context of a projects purpose, values and enablement plan – to inspire collective actions that translate into shared, sustainable outcomes.

We don’t believe one-size-fits-all, but we don’t try to reinvent what works
We identify the blend of design, communication and delivery approaches that will help your teams stay agile and adaptive to change. Think of us as an extension of your team – bringing an independent perspective framed with authentic curiosity grounded in constructive pragmatism.

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Connected Design

Connecting your progress enablers
We want to understand the cross-functional flow and collaboration between your activities, information, decisions and tools – so that the interconnections between projects, people, process, information and enablers are identified and integrated early.

Cross-functional communication and collaboration
Together we define regular, meaningful waypoints so that people, projects and processes stay connected and relevant. Through active, honest, timely communication, together we create awareness and alignment of effort to deliver shared progress.

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Responsive Design

Projects coordinate progress, not limit it
Our design rules – keep it simple! Provide consistency, flexibility and make it engaging so that people know where they are, why they’re there and can adjust course when needed.

Try, Learn, Adapt – Progress
To deliver effective change, it needs to be relevant – we believe in learning and adapting, over sticking to one plan. Progress is about real people doing real things that matter – focusing one step at a time, with regular checkpoints, so together we’re moving ideas into action while adapting to changing and evolving situations.

Expecting the unexpected – gathering information in real time, recalibrating and adjusting as we go.

How can we help you build for today and design for tomorrow?

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